Safaricom Selfcare Login Page – selfcare.safaricom.co.ke

Safaricom Selfcare Login Page

Safaricom has brought its customer service closer home through the internet. Safaricom Subscribers were earlier on forced to visit the Safaricom shops to get important services like Mpesa statement and PUK numbers. All these now can be accessed from the site http://www.selfcare.safaricom.co.ke

The Safaricom selfcare service helps most Safaricom customers to avoid unnecessary delays is service delivery such as getting PUK number, Mpesa statement download, check Bonga Points accummulation etc.

Watch at the end of this post a video tutorial of how to login to Safaricom Selfcare Login Page

How to login to Safaricom Selfcare Login Page at www.selfcare.safaricom.co.ke

The official Safaricom Selfcare Login Page is www.selfcare.safaricom.co.ke. You can login from your PC, Laptop, tab or smart Phone.

Step by step procedure of how to login to Safaricom Selfcare dashboard Page

  1. Open the Safaricom Selfcare Login Page from googleSafaricom Selfcare Login Page - selfcare.safaricom.co.ke

  2. Scroll down to where it is written ‘Login Here’

    Use the username that you registered with or still use your mobile number. Type in your password and click Login. If you have forgotten your username or password, then just below click on either of the link

    Safaricom Selfcare Login Page - selfcare.safaricom.co.ke

  3. The Safaricom Selfcare dashboard Page appears

    Here you can access these services and more:
    1. Airtime balance for both prepay and postpaid subscribers
    2. History of airtime usage – Credit history
    3. Displays your PUK number
    4. You can initiate SIM swap / replacement
    5. Mpesa Statement Download
    6. Mpesa cost calculator
    7. Redeem Bonga points
    8. Check Bonga points accumulation and redemption history
    9. Request support services like internet support services
    10. Chat with Safaricom Customer care agents online

    Safaricom Selfcare Login Page - selfcare.safaricom.co.ke

Watch below a video tutorial of how to login to Safaricom Selfcare Login Page – selfcare.safaricom.co.ke

Loading...